Managed IT in Wethersfield, Connecticut
Wethersfield Managed IT & IT Support
Managed IT and IT support for Wethersfield businesses: the offices and practices along the Silas Deane Highway and Berlin Turnpike, Old Wethersfield shops, and the contractors and trades based in town. Based in Middletown, no monthly retainer, priced per machine per month.
How it works in Wethersfield
Remote first
Most problems are fixed over a secure remote session within minutes of your call, without waiting for a visit.
On-site when it matters
About twenty minutes from Middletown up Route 9 and I-91 or the Silas Deane Highway. We are in and out of town regularly between Rocky Hill and Hartford visits.
A report you can read
A monthly IT health report in plain English: every machine, its protection, patches and backups, and what we did. See a sample.
IT support for small businesses in Wethersfield
Wethersfield is about twenty minutes from our Middletown office up Route 9 and I-91 or the Silas Deane Highway, and we are in and out of town regularly between Rocky Hill and Hartford visits. The Silas Deane and Berlin Turnpike corridors, the professional offices near the Hartford line, and the small shops of Old Wethersfield are the usual stops.
Wethersfield's small businesses are largely professional and medical: accountants, attorneys, insurance agents, dental and medical practices, physical therapy, real estate, plus retail and restaurants and a good number of contractors. Most have a few PCs, a printer that is a constant battle, Microsoft 365 or Gmail, and a backup that was set up once and never checked.
We take over all of it: monitoring and endpoint protection on every machine, backups verified daily, email secured with MFA, patching on a schedule, and the printer problem actually solved. A monthly IT health report in plain English shows what was done. No monthly retainer; you pay per machine per month and for the help you use.
What managed IT includes
The same setup on every machine, whether you have three computers or thirty. Full details on the managed IT page.
Monitoring and patching
Every workstation and server watched around the clock. Windows and application updates applied on a schedule, with failed patches and failing drives flagged before they become an outage.
Endpoint protection and EDR
Enterprise-grade antivirus with Endpoint Detection and Response and ransomware rollback on every machine, managed by us rather than left to each user.
Verified backups
Encrypted off-site backup of servers and workstations, checked daily. A backup that silently stopped is the most common thing we find at a new client.
Microsoft 365 and email security
MFA, mailbox rules audited, phishing filtering, shared mailboxes and licenses sorted out. Google Workspace handled the same way.
Network, Wi-Fi and firewall
Routers, switches, firewalls, VPN and access points configured and managed, including the back-of-building coverage most offices are missing.
Help desk, remote and on-site
Most problems fixed remotely within minutes. On-site visits when hands are needed, billed as used, by the same technician every time.
Need a website too?
A Wethersfield practice or shop needs a site that looks current on a phone and shows up for local searches. We build it for $500 and host and maintain it for $35 a month.
Hosted on a VPS in a secure, reliable data center with nightly backups and regular security scanning. Updates, fixes and small changes are included, so the site stays current instead of slowly going stale.
How pricing works
- No monthly retainer. There is no flat fee just to have us as your IT company.
- Per machine per month for monitoring, endpoint protection and backup on each computer and server.
- Help desk and on-site time billed as used. Quiet months cost less.
- Month to month. No long-term commitment.
- Free IT health assessment first, with a written summary whether or not you hire us. Why we work this way.
Who does the work
- Matt Malecot, the owner, with over 30 years in IT. One technician who knows your office, not a ticket queue.
- 5.0 on Google with 200+ reviews. Read them on Google.
- NIST 800-171 and CMMC readiness for defense subcontractors. Compliance readiness.
- Licensed and insured, CT HIC.0707162.
Also serving businesses near Wethersfield
Based in Middletown, with on-site visits across the Hartford, New Haven and Middlesex County area.
Home computer instead? See Wethersfield computer repair.
Get a free IT health assessment for your Wethersfield business
Call or text Matt at (860) 398-9221, or email [email protected]. Tell us how many computers you have and what is bothering you, and you get a written summary of where things stand, whether or not you hire us.
Call or text. Rush service available.