Managed IT in Hamden, Connecticut
Hamden Managed IT & IT Support
Managed IT and IT support for Hamden small businesses: practices and offices along Whitney Avenue and Dixwell Avenue, the shops and restaurants near Quinnipiac, and the trades and contractors that work the whole New Haven area. Owner-operated from Middletown, no monthly retainer, priced per machine per month.
How it works in Hamden
Remote first
Most problems are fixed over a secure remote session within minutes of your call, without waiting for a visit.
On-site when it matters
About half an hour from Middletown by Route 10 or I-91. We schedule Hamden visits alongside New Haven and North Haven stops, and handle most calls remotely first.
A report you can read
A monthly IT health report in plain English: every machine, its protection, patches and backups, and what we did. See a sample.
IT support for small businesses in Hamden
Hamden is about half an hour from Middletown by way of Route 10 or I-91, and we schedule on-site work there alongside New Haven and North Haven visits. Whitney Avenue, Dixwell Avenue, the Mount Carmel area near Quinnipiac University, Spring Glen and the Hamden Plaza area cover most of the businesses we hear from.
The Hamden small business tends to be a service business: medical, dental and therapy practices, accountants and attorneys, real estate offices, salons and restaurants, and contractors who are rarely in the office. Their IT is a few laptops, a printer, Microsoft 365 or Google Workspace, and a growing worry about phishing and what happens if the laptop with everything on it is lost.
We cover that worry: endpoint protection and monitoring on every device, encrypted backups checked daily, email locked down with MFA and sensible rules, and a technician who answers the phone. A monthly IT health report shows what was done, and there is no monthly retainer in the months you do not need us.
What managed IT includes
The same setup on every machine, whether you have three computers or thirty. Full details on the managed IT page.
Monitoring and patching
Every workstation and server watched around the clock. Windows and application updates applied on a schedule, with failed patches and failing drives flagged before they become an outage.
Endpoint protection and EDR
Enterprise-grade antivirus with Endpoint Detection and Response and ransomware rollback on every machine, managed by us rather than left to each user.
Verified backups
Encrypted off-site backup of servers and workstations, checked daily. A backup that silently stopped is the most common thing we find at a new client.
Microsoft 365 and email security
MFA, mailbox rules audited, phishing filtering, shared mailboxes and licenses sorted out. Google Workspace handled the same way.
Network, Wi-Fi and firewall
Routers, switches, firewalls, VPN and access points configured and managed, including the back-of-building coverage most offices are missing.
Help desk, remote and on-site
Most problems fixed remotely within minutes. On-site visits when hands are needed, billed as used, by the same technician every time.
Need a website too?
A Hamden practice or service business needs a website that shows up for the right search and makes booking easy. We build that for $500 and host and maintain it for $35 a month, no agency involved.
Hosted on a VPS in a secure, reliable data center with nightly backups and regular security scanning. Updates, fixes and small changes are included, so the site stays current instead of slowly going stale.
How pricing works
- No monthly retainer. There is no flat fee just to have us as your IT company.
- Per machine per month for monitoring, endpoint protection and backup on each computer and server.
- Help desk and on-site time billed as used. Quiet months cost less.
- Month to month. No long-term commitment.
- Free IT health assessment first, with a written summary whether or not you hire us. Why we work this way.
Who does the work
- Matt Malecot, the owner, with over 30 years in IT. One technician who knows your office, not a ticket queue.
- 5.0 on Google with 200+ reviews. Read them on Google.
- NIST 800-171 and CMMC readiness for defense subcontractors. Compliance readiness.
- Licensed and insured, CT HIC.0707162.
Also serving businesses near Hamden
Based in Middletown, with on-site visits across the Hartford, New Haven and Middlesex County area.
Get a free IT health assessment for your Hamden business
Call or text Matt at (860) 398-9221, or email [email protected]. Tell us how many computers you have and what is bothering you, and you get a written summary of where things stand, whether or not you hire us.
Call or text. Rush service available.