Managed IT in Glastonbury, Connecticut
Glastonbury Managed IT & IT Support
Managed IT and IT support for Glastonbury small businesses: medical and dental practices, financial and law offices, Somerset Square and Hebron Avenue professional suites, and the shops along Main Street. Based in Middletown, no monthly retainer, priced per machine per month.
How it works in Glastonbury
Remote first
Most problems are fixed over a secure remote session within minutes of your call, without waiting for a visit.
On-site when it matters
About twenty minutes from Middletown up Route 17 and Route 2. On-site visits are easy to schedule, and most issues are fixed remotely first.
A report you can read
A monthly IT health report in plain English: every machine, its protection, patches and backups, and what we did. See a sample.
IT support for small businesses in Glastonbury
Glastonbury is a straight shot up Route 17 and Route 2 from Middletown, about twenty minutes door to door, so we are there often. Professional offices around Somerset Square, Hebron Avenue, Welles Street and Main Street, and the medical and dental practices clustered near them, are the typical client.
The Glastonbury office tends to be well run and under-protected at the same time: good people, modern laptops, Microsoft 365, and no one who has turned on conditional access, checked the backup, or looked at who still has an active login from two employees ago. Those gaps matter more for a financial advisor, attorney or practice than they do for a retail shop.
We put every workstation under monitoring and endpoint protection, verify backups daily, harden Microsoft 365, and send a monthly IT health report in plain English. Help desk time and on-site visits are billed as used, with no monthly retainer in the quiet months.
What managed IT includes
The same setup on every machine, whether you have three computers or thirty. Full details on the managed IT page.
Monitoring and patching
Every workstation and server watched around the clock. Windows and application updates applied on a schedule, with failed patches and failing drives flagged before they become an outage.
Endpoint protection and EDR
Enterprise-grade antivirus with Endpoint Detection and Response and ransomware rollback on every machine, managed by us rather than left to each user.
Verified backups
Encrypted off-site backup of servers and workstations, checked daily. A backup that silently stopped is the most common thing we find at a new client.
Microsoft 365 and email security
MFA, mailbox rules audited, phishing filtering, shared mailboxes and licenses sorted out. Google Workspace handled the same way.
Network, Wi-Fi and firewall
Routers, switches, firewalls, VPN and access points configured and managed, including the back-of-building coverage most offices are missing.
Help desk, remote and on-site
Most problems fixed remotely within minutes. On-site visits when hands are needed, billed as used, by the same technician every time.
Need a website too?
Professional offices in Glastonbury are judged on polish. A clean, fast website with your services, team and a booking or contact form is $500 to build and $35 a month to host and maintain.
Hosted on a VPS in a secure, reliable data center with nightly backups and regular security scanning. Updates, fixes and small changes are included, so the site stays current instead of slowly going stale.
How pricing works
- No monthly retainer. There is no flat fee just to have us as your IT company.
- Per machine per month for monitoring, endpoint protection and backup on each computer and server.
- Help desk and on-site time billed as used. Quiet months cost less.
- Month to month. No long-term commitment.
- Free IT health assessment first, with a written summary whether or not you hire us. Why we work this way.
Who does the work
- Matt Malecot, the owner, with over 30 years in IT. One technician who knows your office, not a ticket queue.
- 5.0 on Google with 200+ reviews. Read them on Google.
- NIST 800-171 and CMMC readiness for defense subcontractors. Compliance readiness.
- Licensed and insured, CT HIC.0707162.
Also serving businesses near Glastonbury
Based in Middletown, with on-site visits across the Hartford, New Haven and Middlesex County area.
Home computer instead? See Glastonbury computer repair.
Get a free IT health assessment for your Glastonbury business
Call or text Matt at (860) 398-9221, or email [email protected]. Tell us how many computers you have and what is bothering you, and you get a written summary of where things stand, whether or not you hire us.
Call or text. Rush service available.