Managed IT in Rocky Hill, Connecticut
Rocky Hill Managed IT & IT Support
Managed IT and IT support for Rocky Hill businesses: the professional and corporate suites along Cromwell Avenue and the Silas Deane Highway, medical and dental practices, and the shops and trades in between. Based in Middletown, fifteen minutes away. No monthly retainer, priced per machine per month.
How it works in Rocky Hill
Remote first
Most problems are fixed over a secure remote session within minutes of your call, without waiting for a visit.
On-site when it matters
About fifteen minutes from Middletown up Route 9 and Route 99. One of our closest towns, so on-site visits are quick.
A report you can read
A monthly IT health report in plain English: every machine, its protection, patches and backups, and what we did. See a sample.
IT support for small businesses in Rocky Hill
Rocky Hill is one of the closest towns to our Middletown office, straight up Route 9 and Route 99 in about fifteen minutes. The office parks along Cromwell Avenue and Capitol Boulevard, the medical, dental and professional offices on the Silas Deane Highway, and the businesses along Main Street and West Street are all a quick trip.
A lot of Rocky Hill's small businesses are satellite or professional offices: insurance and financial advisors, engineering and consulting firms, medical and dental practices, and staffing or sales offices with a few desks and a conference room. They usually have decent equipment and a parent company or vendor that handles some of the IT, with gaps around whatever is local: the Wi-Fi, the printer, the backup of the one shared drive, and the laptops.
We fill those gaps without stepping on a corporate IT department where there is one, and we run the whole thing where there is not: monitoring, endpoint protection, verified backups, Microsoft 365 security, network and Wi-Fi, and a monthly IT health report. Billed per machine per month plus time used, no retainer.
What managed IT includes
The same setup on every machine, whether you have three computers or thirty. Full details on the managed IT page.
Monitoring and patching
Every workstation and server watched around the clock. Windows and application updates applied on a schedule, with failed patches and failing drives flagged before they become an outage.
Endpoint protection and EDR
Enterprise-grade antivirus with Endpoint Detection and Response and ransomware rollback on every machine, managed by us rather than left to each user.
Verified backups
Encrypted off-site backup of servers and workstations, checked daily. A backup that silently stopped is the most common thing we find at a new client.
Microsoft 365 and email security
MFA, mailbox rules audited, phishing filtering, shared mailboxes and licenses sorted out. Google Workspace handled the same way.
Network, Wi-Fi and firewall
Routers, switches, firewalls, VPN and access points configured and managed, including the back-of-building coverage most offices are missing.
Help desk, remote and on-site
Most problems fixed remotely within minutes. On-site visits when hands are needed, billed as used, by the same technician every time.
Need a website too?
If your Rocky Hill office does not have a site of its own, or has one a franchise or parent company controls, we can build a proper local website for $500 and host and maintain it for $35 a month.
Hosted on a VPS in a secure, reliable data center with nightly backups and regular security scanning. Updates, fixes and small changes are included, so the site stays current instead of slowly going stale.
How pricing works
- No monthly retainer. There is no flat fee just to have us as your IT company.
- Per machine per month for monitoring, endpoint protection and backup on each computer and server.
- Help desk and on-site time billed as used. Quiet months cost less.
- Month to month. No long-term commitment.
- Free IT health assessment first, with a written summary whether or not you hire us. Why we work this way.
Who does the work
- Matt Malecot, the owner, with over 30 years in IT. One technician who knows your office, not a ticket queue.
- 5.0 on Google with 200+ reviews. Read them on Google.
- NIST 800-171 and CMMC readiness for defense subcontractors. Compliance readiness.
- Licensed and insured, CT HIC.0707162.
Also serving businesses near Rocky Hill
Based in Middletown, with on-site visits across the Hartford, New Haven and Middlesex County area.
Home computer instead? See Rocky Hill computer repair.
Get a free IT health assessment for your Rocky Hill business
Call or text Matt at (860) 398-9221, or email [email protected]. Tell us how many computers you have and what is bothering you, and you get a written summary of where things stand, whether or not you hire us.
Call or text. Rush service available.