Managed IT in North Haven, Connecticut
North Haven Managed IT & IT Support
Managed IT and IT support for North Haven businesses: distributors and contractors along Washington Avenue and Route 5, medical and dental offices, and the trades and small manufacturers off I-91. Owner-operated from Middletown, no monthly retainer, priced per machine per month.
How it works in North Haven
Remote first
Most problems are fixed over a secure remote session within minutes of your call, without waiting for a visit.
On-site when it matters
About twenty-five minutes from Middletown straight down I-91. We combine North Haven visits with Hamden, Wallingford and New Haven stops, so on-site help is rarely a problem.
A report you can read
A monthly IT health report in plain English: every machine, its protection, patches and backups, and what we did. See a sample.
IT support for small businesses in North Haven
North Haven sits right on I-91, about twenty-five minutes from our Middletown office, and the Washington Avenue, Route 5 and Universal Drive corridors are easy to get to. We combine North Haven visits with Hamden, Wallingford and New Haven stops, so getting someone on-site is rarely a problem.
The town has a lot of distribution, contracting and light industrial space, plus medical and dental practices and professional offices. That means warehouse and shop computers, a dispatch or office PC that everything runs through, field laptops and tablets, and often a server or NAS in a closet that was set up years ago by someone who is no longer around.
We put all of it under monitoring and endpoint protection, verify the backups every day, patch on a schedule that respects the work day, and secure the email. Field devices are covered too. You get a monthly IT health report and a bill based on machines and time used, not a retainer.
What managed IT includes
The same setup on every machine, whether you have three computers or thirty. Full details on the managed IT page.
Monitoring and patching
Every workstation and server watched around the clock. Windows and application updates applied on a schedule, with failed patches and failing drives flagged before they become an outage.
Endpoint protection and EDR
Enterprise-grade antivirus with Endpoint Detection and Response and ransomware rollback on every machine, managed by us rather than left to each user.
Verified backups
Encrypted off-site backup of servers and workstations, checked daily. A backup that silently stopped is the most common thing we find at a new client.
Microsoft 365 and email security
MFA, mailbox rules audited, phishing filtering, shared mailboxes and licenses sorted out. Google Workspace handled the same way.
Network, Wi-Fi and firewall
Routers, switches, firewalls, VPN and access points configured and managed, including the back-of-building coverage most offices are missing.
Help desk, remote and on-site
Most problems fixed remotely within minutes. On-site visits when hands are needed, billed as used, by the same technician every time.
Need a website too?
North Haven contractors and distributors mostly need a site that confirms you are legitimate and makes the phone ring. $500 to build, $35 a month to host and maintain, written for your trade rather than from a template.
Hosted on a VPS in a secure, reliable data center with nightly backups and regular security scanning. Updates, fixes and small changes are included, so the site stays current instead of slowly going stale.
How pricing works
- No monthly retainer. There is no flat fee just to have us as your IT company.
- Per machine per month for monitoring, endpoint protection and backup on each computer and server.
- Help desk and on-site time billed as used. Quiet months cost less.
- Month to month. No long-term commitment.
- Free IT health assessment first, with a written summary whether or not you hire us. Why we work this way.
Who does the work
- Matt Malecot, the owner, with over 30 years in IT. One technician who knows your office, not a ticket queue.
- 5.0 on Google with 200+ reviews. Read them on Google.
- NIST 800-171 and CMMC readiness for defense subcontractors. Compliance readiness.
- Licensed and insured, CT HIC.0707162.
Also serving businesses near North Haven
Based in Middletown, with on-site visits across the Hartford, New Haven and Middlesex County area.
Get a free IT health assessment for your North Haven business
Call or text Matt at (860) 398-9221, or email [email protected]. Tell us how many computers you have and what is bothering you, and you get a written summary of where things stand, whether or not you hire us.
Call or text. Rush service available.