Managed IT in Wallingford, Connecticut
Wallingford Managed IT & IT Support
Managed IT and IT support for Wallingford businesses: manufacturers and distributors on Research Parkway and Route 5, medical offices, contractors and the shops downtown. Owner-operated from Middletown, no monthly retainer, priced per machine per month.
How it works in Wallingford
Remote first
Most problems are fixed over a secure remote session within minutes of your call, without waiting for a visit.
On-site when it matters
About twenty minutes from Middletown by Route 68 or I-91. Shop and warehouse visits are scheduled around production; office problems are usually fixed remotely.
A report you can read
A monthly IT health report in plain English: every machine, its protection, patches and backups, and what we did. See a sample.
IT support for small businesses in Wallingford
Wallingford is about twenty minutes from our Middletown office by Route 68 or I-91, which makes on-site work in the Research Parkway and Barnes Industrial Park area, along Route 5 and North Colony Road, and downtown around Center Street easy to schedule. Remote support covers the rest.
Wallingford has more manufacturing and distribution than most towns its size, and that shapes the IT: a shop-floor PC running a CNC or label program that cannot be updated casually, an office with QuickBooks and Microsoft 365, a shared drive on an old server, and a Wi-Fi network that was never designed for a warehouse. Some shops are also defense subcontractors facing NIST 800-171 and CMMC readiness requirements.
We bring the whole mix under one monitored, protected setup: patching scheduled around production, endpoint protection on every machine including the shop computer, verified backups, and network and Wi-Fi that reach the back of the building. Compliance readiness work is available for the shops that need it.
What managed IT includes
The same setup on every machine, whether you have three computers or thirty. Full details on the managed IT page.
Monitoring and patching
Every workstation and server watched around the clock. Windows and application updates applied on a schedule, with failed patches and failing drives flagged before they become an outage.
Endpoint protection and EDR
Enterprise-grade antivirus with Endpoint Detection and Response and ransomware rollback on every machine, managed by us rather than left to each user.
Verified backups
Encrypted off-site backup of servers and workstations, checked daily. A backup that silently stopped is the most common thing we find at a new client.
Microsoft 365 and email security
MFA, mailbox rules audited, phishing filtering, shared mailboxes and licenses sorted out. Google Workspace handled the same way.
Network, Wi-Fi and firewall
Routers, switches, firewalls, VPN and access points configured and managed, including the back-of-building coverage most offices are missing.
Help desk, remote and on-site
Most problems fixed remotely within minutes. On-site visits when hands are needed, billed as used, by the same technician every time.
Need a website too?
A manufacturer or contractor in Wallingford mainly needs a site that proves you are real, shows what you make or do, and makes it easy to request a quote. We build that for $500 and host and maintain it for $35 a month.
Hosted on a VPS in a secure, reliable data center with nightly backups and regular security scanning. Updates, fixes and small changes are included, so the site stays current instead of slowly going stale.
How pricing works
- No monthly retainer. There is no flat fee just to have us as your IT company.
- Per machine per month for monitoring, endpoint protection and backup on each computer and server.
- Help desk and on-site time billed as used. Quiet months cost less.
- Month to month. No long-term commitment.
- Free IT health assessment first, with a written summary whether or not you hire us. Why we work this way.
Who does the work
- Matt Malecot, the owner, with over 30 years in IT. One technician who knows your office, not a ticket queue.
- 5.0 on Google with 200+ reviews. Read them on Google.
- NIST 800-171 and CMMC readiness for defense subcontractors. Compliance readiness.
- Licensed and insured, CT HIC.0707162.
Also serving businesses near Wallingford
Based in Middletown, with on-site visits across the Hartford, New Haven and Middlesex County area.
Home computer instead? See Wallingford computer repair.
Get a free IT health assessment for your Wallingford business
Call or text Matt at (860) 398-9221, or email [email protected]. Tell us how many computers you have and what is bothering you, and you get a written summary of where things stand, whether or not you hire us.
Call or text. Rush service available.